Frequently Asked Questions
Everything you need to know about our curated jewelry and vintage collections.
How do I determine my ring size?
We recommend visiting a local jeweler for the most accurate measurement. However, we also offer a printable sizing guide on our website to help you find the perfect fit from home.
What is your shipping policy for high-value items?
All orders are shipped via insured expedited carriers. For security purposes, an adult signature is required upon delivery for all jewelry shipments over $500.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
What is your return policy for vintage pieces?
We offer a 7-day return window for a full refund, provided the item is in its original condition with all security tags attached. Please note that custom-resized rings are final sale.
Are your gemstones ethically sourced?
We are committed to ethical sourcing. Our modern pieces use conflict-free diamonds, and our vintage collection promotes sustainability by giving pre-owned treasures a new life.
Can I request a custom jewelry design?
Absolutely. Our master jewelers specialize in custom engagement rings and heirloom redesigns. Contact our concierge team to begin your bespoke journey.